At CoinSmart we pride ourselves in providing a world class customer experience.
With our Instant Verification process, your account can be verified within a few minutes.
If we cannot instantly verify your account, we do require you to submit more information. Once we receive the information your account will be verified as quickly as possible, usually within an hour or two. It can, occasionally, take up to 12 hours for us to review and verify your documents.
If you've not received a verification email for more than 12 hours after you submitted your documents, please contact our customer support team, we're happy to help you out!